Software that keeps selling and answering while you sleep
Chevra builds smart vending machine platforms, AI customer service, and custom software — engineered, deployed, and supported by the people who wrote it.
Trusted by founders & enterprises across fintech, logistics, and SaaS.
- Unattended retail
- Machines that sell around the clockCashless payments at the machine, live stock levels, and every unit in your fleet on one dashboard.
- AI customer service
- Answers in seconds, day or nightGrounded in your own policies and catalogue, with a clean hand-off to your team the moment it's needed.
- Custom platforms
- Built around your business logicNot a template with your logo on it — software shaped by how your operation actually runs.
Three things we do properly
Narrow on purpose. We'd rather be the team that knows these systems cold than one that dabbles in everything.
Smart Vending Machine Solutions
An end-to-end unattended retail platform — cashless payments, live inventory telemetry, and a single dashboard for every machine in your fleet.
- Cashless & QRIS payments
- Real-time stock telemetry
- Fleet & route dashboard
AI Customer Service
Conversational AI trained on your own knowledge base — resolving routine enquiries across WhatsApp, web, and social, and escalating cleanly to your team.
- Omnichannel deployment
- Grounded on your knowledge base
- Seamless human hand-off
Custom Software Development
Tailored platforms and internal tools engineered around your business logic — not the other way around.
- Domain-driven design
- API-first architecture
- Automated testing
What a vending deployment includes
Payments, telemetry, and operations in one system — so a machine on the other side of the city is as visible as the one in your lobby.
Cashless payments
QRIS, e-wallets, and cards accepted at the machine, with settlement reconciled against every transaction.
Live telemetry
Each sale, jam, and low-stock column reported the moment it happens — no site visit needed to find out.
Operator dashboard
Sales by machine, slot, and hour. Change prices or the planogram remotely and push it to the fleet.
Restock routing
Pick lists and routes built from actual stock levels, so drivers refill what's empty instead of a fixed round.
Fault alerts
A fault raises an alert naming the machine, the column, and the error before customers start complaining.
Works with your hardware
MDB-compatible controllers let the platform run on the machines you already own, not only on new ones.
Live on your channels in three steps
No months of scripting decision trees. The assistant learns your material, goes live where your customers already are, and improves on what it gets wrong.
- 01
Connect your knowledge
We ingest your FAQs, catalogue, policies, and past tickets so every answer is drawn from your own material — not invented.
- 02
Deploy on your channels
WhatsApp, website chat, Instagram, or your existing helpdesk. One assistant, consistent answers, wherever customers reach you.
- 03
Review and tighten
Every conversation is logged with the source it answered from, so you can see what resolved, what escalated, and what to sharpen.
A process built for momentum
Short feedback loops, no surprises, and working software every step of the way.
- 01
Discover
We dig into your goals, users, and constraints to define what success looks like before writing a line of code.
- 02
Design
Architecture, UX, and a clear roadmap. You sign off on scope, timeline, and budget with no surprises.
- 03
Build
Short iterations with working software every sprint. You see progress weekly, not at the end.
- 04
Launch & Scale
We ship to production, monitor, and keep improving — with support plans that grow with you.
Senior engineers who care about your outcome
We're not a body shop. We're a tight team of specialists who take ownership of the problem — and the result.
Outcomes over output
We measure success by the impact on your business, not the number of features shipped.
Radical transparency
Clear estimates, honest trade-offs, and a shared backlog you can see at any time.
Built to last
Clean, documented, well-tested code your team can own and extend long after we're gone.
Senior by default
Every project is led by experienced engineers — no hidden hand-offs to juniors.
Our toolbox
Questions, answered
Everything you need to know before reaching out. Still curious? Just ask.
How do we start working together?
It starts with a free consultation. We learn about your goals and constraints, then propose a scope, timeline, and budget — usually within a few days.
Do we need to buy new vending machines?
Usually not. Our controller talks to MDB-compatible machines, so in most cases we retrofit the units you already operate. We'll confirm compatibility from your model list before anything is committed.
Which payment methods can the machines accept?
QRIS, the major Indonesian e-wallets, and card readers — alongside cash if you want to keep it. Every transaction is reconciled against the sale recorded by the machine.
What stops the AI assistant from answering wrongly?
It answers only from the knowledge you give it, and every reply is logged with the source it drew from. Anything outside that scope, or any request a customer wants escalated, is handed to a human with the full conversation attached.
What engagement models do you offer?
Fixed-scope projects, ongoing product partnerships, or embedded team augmentation. We'll recommend whichever fits your stage and how much certainty you need up front.
What happens after launch?
We offer support and growth plans covering monitoring, fixes, and continued iteration — and we document and hand off cleanly so your team can fully own the code.
Have a project in mind?
Tell us what you're building. We'll get back within one business day with next steps.